My app will not appear
There are a few things that can cause you not to see your apps on your page. Here are a few things you can verify that your app is set up properly.
1. Did you include the code snippet in your webpage and publish the changes? If using a plugin, please make sure the plugin is activated. To check this, browse to the page on your site where you expect to see the popup and right click to view source on the page. You should see a reference to the code snippet in the source code.
2. If you're using one of our popup apps (list builder, conversion popup, feedback), did you already see the popup in this web browser session? We only display the popup once per session by default, so it will only popup once during your testing unless you open a new browser. You can also create a new private window or new incognito window in your browser to verify this.
3. Still having issues? Send us a message and we can help out!