Add Live Chat to Squarespace

Add Live Chat to Your Squarespace Site in 4 Easy Steps

If you use Squarespace to power your website, adding live chat is one of the best ways to connect with visitors in real time, answer questions faster, and turn more leads into customers. In this quick guide, we’ll walk you through exactly how to install a live chat widget on your Squarespace site in just a few minutes — no coding experience needed.

Whether you’re using Social Intents or another live chat app, the setup process is simple and works on all Squarespace templates.In this article we're going to show you how to add Live Chat to your Squarespace site in 4 easy steps.  

Step 1.  Click Settings in the left sidebar.

Log in to your Squarespace account and go to your website dashboard.

In the left-hand sidebar, click Settings. This is where you’ll find your site-wide controls, including integrations and advanced code options.

Step 2.  Click Advanced in the left sidebar

Next, scroll down and select Advanced in the left sidebar.

This section gives you access to custom code options that allow you to add scripts like your live chat widget, analytics tags, or pixel tracking.

Step 3. Click on Code Injection

Under Advanced, click Code Injection.

Squarespace’s Code Injection feature lets you add custom HTML or JavaScript that loads on every page of your website. This is the recommended place to add your live chat snippet so the chat bubble appears across your entire site.

Step 4.  Paste your Live Chat code snippet into the Footer Section in Squarespace and click 'Save'

Locate the Footer section within the Code Injection page.
Paste your live chat installation code snippet there — this ensures the chat widget loads after the rest of your site content, keeping your pages fast and optimized.

Click Save once you’ve added the snippet.

Once you click Save your live chat will be live on your Squarespace website!

That’s It — Your Live Chat Is Now Live!

After you click Save, refresh your Squarespace website and you’ll see your new live chat icon appear in the corner of your screen. Visitors can now message you directly from any page.

You can test it by sending yourself a message, customizing the chat widget’s colors and greeting, or connecting it to tools like Microsoft Teams, Slack, or Google Chat for real-time notifications.

Why Add Live Chat to Your Squarespace Website?

Adding live chat is one of the fastest ways to improve visitor engagement and customer satisfaction. Here are a few benefits:

  • Instant customer support: Answer questions in real time instead of relying on slow email exchanges.
  • Increase conversions: Chat helps convert browsing visitors into paying customers.
  • Build trust: A visible chat button gives visitors confidence they can reach you anytime.
  • Save time: Automate common questions with an AI chatbot or canned responses.

Common Questions

Do I need a developer to add live chat to Squarespace?
No — if you can copy and paste your chat code into the Code Injection section, you’re good to go.

Will live chat work on mobile?
Yes. The chat widget automatically adjusts for mobile devices, tablets, and desktops.

Can I customize my chat colors and text?
Absolutely. Most live chat tools let you update colors, welcome messages, and icons to match your brand.

Final Thoughts

Adding live chat to your Squarespace website takes just a few minutes and can dramatically improve how you connect with visitors. With tools like Social Intents, you can even route chats to your Microsoft Teams, Slack, or Google Chat workspace — so your team can respond from the tools they already use.

Start today and make your Squarespace site more personal, interactive, and customer-friendly with live chat.