Where do I find my Live Chat Code Snippet?

Looking for your Live Chat widget code snippet?  You've come to the right place!   You can easily grab your code snippet depending on which integration you've chosen.  If you are using our Microsoft Teams Integration, you can find it right in Microsoft Teams in your Live Chat settings.  Otherwise, you can login directly to our website and copy your code snippet right form you Live Chat app settings.

Live Chat Website Code Snippet

You can simply login to our website at https://www.socialintents.com/login.do with your account information and head over the Apps Link in the left side bar to view your live chat app settings.  You'll see a Code Snippet icon for each chat widget.

Click on the code icon to open a modal that includes your code snippet.  We have 2 versions of the chat snippet - a single line code, or a more advanced code snippet that allows you to initialize parameters.

If you prefer to embed the chat directly in your page, you can include an iframe version of the chat widget to embed directly into any web page or link directly to a standalone version of the chat widget.

Copy this code into your website to enable the Live Chat or Chatbot in your website.

Live Chat for Microsoft Teams Code Snippet

You can find your live chat code snippet for MS Teams in your Live Chat settings right within Teams.  First, access your Live Chat Settings tab from the left side bar in teams.  If you don't see the Live Chat app in your left side navigation, click the 3 horizontal dots and search 'Live Chat' to add to your personal workspace.  Once you click on the Live Chat app, this will save it as a Live Chat icon in your Teams left side bar.

Next, click on the 'Install Code Snippet' link in your chat settings.   Here you'll find your code snippet to include on your website.  For our MS Teams Live Chat integration, each chat widget will have it's own unique code snippet you can include in the appropriate pages of your website.

Copy and paste this code snippet into your website page template to enable chat on your website.

WordPress Plugin API Keys

If you use WordPress, you can use our Live Chat plugin for WordPress to install your code.  The api key you use when installing the WordPress plugin is located on the same page as each code snippet as in the examples above in this article.