Add Microsoft Teams to Wix

You can now add Microsoft Teams to your Wix website to let you chat with your Wix website visitors right from Microsoft Teams. Our Live chat application allows you to embed Microsoft Teams into Wix so you can engage your visitors right from Teams. Here's a quick overview of how to get started.

1. Add Live Chat to Microsoft Teams

First, add our Live Chat app to your Microsoft Teams account following this article: https://help.socialintents.com/article/56-add-live-chat-to-microsoft-teams.

Once you've add the Live Chat app to your left sidebar in Teams, go to your Chat Settings where you'll find your code snippet. Save this for later as you'll add this to your Wix Website.

2. Add your Chat Code Snippet to Wix

Now we will show you how to add your code snippet directly to your Wix website. Go to your Wix Dashboard:

And scroll down to the Settings link:

Select the Custom Code option under the Advanced Settings

Next, scroll to the bottom of the Settings page to the Advanced section and choose Custom Code link.
Once here, choose a section to add your Javascript code snippet to. In our case we'll select the Head section and choose 'Add Code'

Copy your Live Chat Javascript Code to your Wix website

Now grab the code snippet you copied in step 1 into the Edit Custom Code section in your Wix Settings as follows:

Enable your Custom Javascript Code snippet on your website

Finally, make sure to enable the custom code snippet you entered above once you Apply the snippet by turning on the toggle button for the snippet.

Disable the Wix Chat that is already there

For our case, we want to use the 3rd Party Live Chat application instead of the built in Wix chat.
To disable the built in chat, just go to the website editor, select the Wix Chat element and click your delete button. Now Publish your app and your custom code snippet will be active.

Preview your Live Site that includes your embedded Microsoft Teams Live Chat

That's it. After publishing your Wix changes, simply view your live site to verify your Live Chat for Microsoft Teams is now active on your Wix website!

3. Test your Microsoft Teams Live Chat from Wix

Now start a test chat from Wix to your Microsoft Teams account.

You'll see the chat request from Wix come into Microsoft Teams where you can talk to your Wix website visitors right from Teams. Here's an example of a new Teams Conversation Post with the chat details from your Wix Chat.

Simply Click Join Chat or Open Chat Console to respond to your Wix website visitors right from Microsoft Teams