How to find my Dialogflow Key for my Chatbot

If you haven't created your Dialogflow Agent yet, first go to https://www.dialogflow.com and login with your Google account.  

Dialogflow is a natural language processing solution that uses Agents and Intents to respond to questions.  It supports many different messaging and voice platforms so you can create a single agent for your live chat and your other channels.


In this tutorial we'll create a test Agent that you'll integrate with Social Intents.  

Create an Agent in Dialogflow

After logging in, select the Create Agent button as in the screen below.

Your new agent will have 2 default intents.  These will be enough to get started and respond with generic welcome messages.  As you get more familiar with Dialogflow, you can create multiple Intents and Contexts to answer questions, gather answer data, and respond with Cards, Images, and Buttons.

Set up your Dialogflow Private Key for Authentication

Next, set up your authentication details and generate a Dialogflow Service Account Key you will use to integrate with your chat widget.  

If you click on the settings icon next to your new agent, you'll see the screen below.  Click on the link to your Service Account highlighted below.

Click on the Service account as below or you can create a new one: 

Once you're on your Service account details page, click the Edit icon at the top of the page to put you in edit mode.  Then select 'Create Key' to generate your Private Key JSON file that will be used for our integration.

Choose JSON as your Key type and select.  This will download your private key to your computer.

You'll now upload this private's Key to your chat widget Chatbot page to enable our Social Intents integration with Dialogflow.

3. Add your Dialogflow Integrations Key to Social Intents

Now that you have create a Live Chat app and your new Dialogflow agent and key file, connect your Social Intents account to Dialogflow by logging into Social Intents, selecting My Apps from the left navigation bar, then Edit Settings on your Live Chat widget.  You can create a new widget if you don't have a Live Chat app yet created.

From the chat settings page, select the Chat bot tab at the top of the page.

Select the Chatbot name that visitors will see when your chatbot responds, select the language you've used in creating your Agent in Dialogflow, and choose your Chatbot type.

Lastly, upload the .JSON key file that you downloaded in the previous step by Choosing the File and clicking the Upload Dialogflow Private Key button.  This tells our app how to connect to the Dialogflow agent for answering your visitor questions when the chatbot is

4.  That's it!  You're integration is set up

You're now all configured and ready to test your chatbot.  Simply login to our website, select your Live Chat app and choose Preview.  If you've already added the code snippet to your website, you can chat right there