Remove and Re-Add Live Chat to Teams
If are having issues with not receiving live chats correctly, you can remove then re-add live chat from your Microsoft Teams account.
1. First remove the Live Chat Tab
Select your 3 horizontal dots next to your team, then choose the apps tab. Choose to delete the app here.
2. Remove the app from your personal workspace
Now you can add the app back to your teams tab and your personal account. First add the tab:
Select the Tab then sign in to Microsoft:
Then add the personal app: