Slack Live Chat Example Video

Live Chat for Slack Video Tutorial

Looking for a simple way to connect with your website visitors without leaving Slack? With Social Intents, you can add a fully customizable live chat widget to your website and answer messages right inside your Slack workspace.

No switching tabs. No missed messages. Just fast, effective conversations that turn visitors into customers.  Watch this short video on how to get started.

Engage Website Visitors. Respond in Real Time. Directly in Slack.

Why Use Slack for Live Chat?

If your team already uses Slack to collaborate, it makes perfect sense to manage customer chats there too. Here's how it helps:

  • 🧠 Instant Response Times: Respond to website visitors immediately in a tool your team already uses.
  • 💬 Seamless Collaboration: Bring your whole team into the conversation—tag teammates, share links, and get answers faster.
  • 📈 Boost Conversions: Real-time chat increases engagement and leads to more sales and signups.
  • 🤖 AI Assistant Integration: Use ChatGPT to handle common questions and escalate to humans when needed.

How It Works

  1. Install the Live Chat for Slack app in a few clicks.
  2. Customize your widget to match your brand and set your chat hours.
  3. Receive chats directly in Slack—just like any other message.
  4. Reply instantly, or let AI take the first pass and escalate as needed.

No code required. No new tools to learn.

Get Started Now!