How to Fill Email and Name in a Live Chat
For instance, if you just have an email but no name, you can set that field and hide it on the pre-sales form, so the visitor would only enter their name if that's enabled.
Visitor our Developer API page for details on calling this method.
Here's the quick info on how to call the method. Make sure the include the onSIApiReady function as this allows our script to load before trying to call the appropriate method: