Google Analytics Live Chat Integration
With our Google Analytics Live Chat integration, you can collect live chat data right in your Google Analytics Account. We track custom Events that you can find under the Behaviors and Events Overview and also under Realtime Events reports.
We track Custom Event Data including Live Chats requests, Offline Chat messages, and Missed Live Chat messages. You can drill down and also view which agents are answering chats.
Google Analytics Live Chat Integration Set Up